Frequently Asked Questions

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General

Where are you located?

We are based in South-East London, and can easily access areas such as Bromley, Crystal Palace, also Central London and other areas of Greater London. We are happy to travel further afield too. We come to you at your convenience, in the office or at home. Contact us to find out more.

What hours do you work?

We work weekday evenings and all day on weekends, and fit around your schedule.

Do you do menswear?

At the moment we can do alterations for men and also sew garments if you provide us with a pattern. If the future we are looking to develop our menswear side to include pattern making too.

Do you do childrenswear?

We do make children's dresses and are happy to alter childrenswear and sew from provided patterns. We also look to develop our pattern making to include trousers and other children's clothes.

Made to Measure

How long does it take to made a custom-made garment?

This entirely depends on what the garment is and how complicated it is, and also on whether the fabric or other materials needs to be ordered (if they are not in stock). It also depends on how many fittings are needed, and your availability to meet up for these. We try to make a casual custom-made garment within a month, eveningwear and bridalwear may take longer.

Do I have to find the fabric myself, or will the dressmaker help me choose?

If you have an idea of design and colour, but no idea of fabric type, we can go out and source samples for you to have a look at. Alternatively, we can also give you a list of places to have a browse yourself at your leisure. We can help you or not in this decision, it is entirely up to you.

Do I need to buy a pattern?

No, it is not a necessity. If you have a commercial pattern, we will still need to alter it to fit you perfectly, and are happy to do that. However if you have a design idea and no pattern, have no fear we can make patterns from scratch for you.

What should I expect from a fitting?

The dressmaker will ask you to try on a prototype, and will measure and take notes about where it needs to be altered for the final garment.

What do I need for a fitting?

By the time of the fitting, you must have in your possession the underwear you will wear with the garment which should be worn for the fitting as underwear can alter your shape. Equally, you must wear the shoes you are going to wear on the day, as this may affect the hang of the garment.

When should I expect to pay?

Once you have had the first consultation, received and approved the quote, we ask you for a deposit of 50% before proceeding with the work. We ask for the remaining 50% upon delivery. Depending on the cost and quantities of the fabrics chosen, particularly for bridalwear, you may be asked to pay for fabrics at the time of ordering them.

Alterations

How long does it take to make the alterations?

This entirely depends how many alterations are to be done, and whether special materials are needed for them. We try to do garment alterations within 1-2 weeks, but can do them quicker in an emergency.

What should I expect from a fitting?

You should have the clothes ready that you want altered and the dressmaker will ask you to try them on for her to take notes and measurements. If they are special occasion garments, it is recommended that you wear the underwear that you would go out in with the garment as underwear can alter your shape. Once this is done you can review the dressmaker's notes and approve them. She will take your garments away and give you a more accurate quote based on what she has written down.

When should I expect to pay?

Once you have had the fitting, received and approved the quote, we ask you for a deposit of 50% before proceeding with the work. We ask for the other 50% upon delivery.

Sewing Lessons

I have never sewn before, is this a problem?

Absolutely NOT. We can take you through the steps of threading up a sewing machine, sewing a different types of stitches, and making something very simple to keep as a memento.

What equipment must I have for the sewing lessons?

You must have an electric sewing machine, and a bobbin that goes in it, and a good pair of large fabric scissors. It is also handy to have a pattern master, an un-picker, a needle (to handstitch), and a small pair of scissors. Other materials can be added to your collection over time.

What if I don't have a sewing machine?

You can get decent but cheap ones second hand off the internet or possibly in charity shops. It must be electric.

Can you teach me to alter my clothes?

Yes, we can teach you to make alterations as long as you have a few clothes to alter at the time of the lesson.

Can you teach me to cut a pattern?

Yes. You will need pattern paper, a pattern master, a pencil and a pair of paper scissors. You will also need to let the tutor know before hand what kind of a pattern you would like to learn to cut, so she can come with the right equipment.

I have an event next month, can you help me make an outfit?

Yes. This may have to be a more 'intensive' course of several lessons, but it is certainly possible.

How much are lessons?

Lessons are 15/h for one person, 25/h for two people, 40/h for three people. We do not take more than three people at a time as we want to give you as much attention as possible. The cost does not include materials.